Aer Lingus

U.S. Off-season Sale Campaign(s)

Company:
Accenture (via Rothco)
Role:
U.S. ECD
Channel:
Display & social media
Aer Lingus flight crew
Aer Lingus crew

Challenge

October through March isn't tourist season. American travel to Europe drops by about half, and most people with vacation days have already spent them on Thanksgiving or Christmas. Aer Lingus needed a reason for people to fly during the months nobody flies — and it had to work in an airline ad market where every campaign already sounds the same: destination shot, price, book now.

Approach

We put two ideas head to head. One leaned into spontaneity — the surprise of a random winter trip. The other, "Go When Others Don't," started from something simpler: the crowds people go on vacation to escape are usually the same crowds waiting for them overseas in July. That one won, because it gave us something to actually sell against. Not "off-season" as an abstract idea, but the Louvre without the lines. Barcelona without the bull. Piccadilly without the circus. Stout tastes better when there's no one elbowing you at the bar.

We carried that line across display, social, and radio. Radio played the trade-off out loud — open on the postcard version of the trip, cut to real crowds and real prices, land on the sale. Different formats, same argument every time: this isn't a discount pitch, it's a reason to go now instead of waiting for a season everyone else already picked.

Result

"Go When Others Don't" became the spine of the whole September Sale — Ireland in wave one, wider Europe in wave two, running consistent across radio, display, and social.

The client was thrilled, and the idea kept growing past the original brief with new lines and executions, but it never drifted from the one insight that made it work: crowds are the tourist tax, and the smart traveler just doesn't pay it.

Tower Bridge in London raising its bascules with crowds watching along the riverbank on a clear day.
Person in winter coat and hat taking photo of Tower Bridge in London with smartphone.
Social ads
People standing in a long line on a stone walkway at a historic site with cloudy blue sky above, with overlay text 'Long lines,' and an Aer Lingus advertisement below with 'Smart flies Aer Lingus' and a 'Book Now' button.
Person with backpack and blue jacket taking a photo of the Cliffs of Moher with a smartphone under a partly cloudy sky, alongside an Aer Lingus ad with text 'Sky lines' and a Book Now button.
Crowd of people walking near the Eiffel Tower on a sunny day with an Aer Lingus advertisement overlay and a Book Now button.
Woman wearing a red beanie holding a camera with the Eiffel Tower in the background during sunset, with Aer Lingus travel advertisement showing the text 'In full view' and a 'Book Now' button.
Crowd of tourists at the River Thames promenade with Tower Bridge in the background under a partly cloudy sky.
Smiling couple taking a selfie near the Tower Bridge in London with text 'Room to see' and an Aer Lingus advertisement offering 'Smart flies' and a 'Book Now' button.
Tour boat with many passengers cruising a canal lined with historic brick buildings and a stone arch bridge in the background.
Person wearing a green jacket standing with arms outstretched facing a calm canal lined with boats and buildings, with overlaid text 'Calm waters' and an Aer Lingus advertisement promoting booking with the tagline 'Smart flies' and a Book Now button.
Templated display ads
Crowds of people walking near the Eiffel Tower on a cloudy day with reflections on wet pavement.
Person sitting on a stone ledge overlooking the Seine River with the Eiffel Tower in Paris in the background.
Social ads
People walking along a narrow grassy path at cliffs with a stone tower in the distance under a blue sky.
Man in blue jacket stands on green cliff edge overlooking tall cliffs and ocean under cloudy sky.
Social ads