MeetSynthia

AI Product Design & UX Strategy

Company:
Meetsynthia
Role:
Creative
Channel:
UX, Web & AI

Challenge

Most teams exploring AI for marketing and creative work hit the same wall fast. Without real context, AI outputs need constant re-prompting and correction before they're usable. There was no scalable way to make sure outputs matched a brand's voice, channel rules, compliance requirements, or tone, so that burden fell on whoever was typing the prompt, every single time.

Meetsynthia interface showing a welcome message to AXM User and a prompt for discovery question, with sidebar menu of guardrails categories.

Approach

As Partial Owner, Product Design & Guardrail Architect, I saw Synthia's core technology (a rules-based system that sits between the user and the LLM) as a strong idea. It needed substance: a library of ready-to-use guardrails so new users could get value on day one, without configuration or a setup call. Working with my partner Alex at AXM, we built a library of nearly 400 guardrails across categories including Channel, Tone, Brand, Benefit-Driven, Social, and Analytics, then introduced presets: curated groupings that solve a whole workflow at once.

Meetsynthia AI chat interface with welcome message and input box inviting user questions.Meetsynthia AI interface showing tags like AXM BrandKey, Press Releases, Hashtags, and more in a chat input box.Meetsynthia AI chat interface with user greeting, enabled filters, and white sidebar menu icons.List of AI content guardrails with titles, descriptions, tags, creation and edit dates in a dashboard interface.

A CPG brand drafting a press release can combine a brand guardrail with press release formatting and FDA compliance rules in a single preset and get an on-brand, compliant draft from the start. Past the content architecture, my fingerprints are on the product itself: UI decisions, admin functionality, client setup flows, the overall shape of how it works. One rule guided all of it: simple to use, hard to break.

Result

A platform that cuts out the re-prompting cycle by giving AI the context it needs to get close to final on the first pass. New users land in a system that already works instead of a blank one they have to configure. Clients with specific needs get guardrail stacks built for them that scale as they grow.

Dashboard list of guardrails with names, authors, dates, collections, and edit and delete icons.

What started as a promising but bare framework is now infrastructure marketing teams can actually run on, without turning every employee into a prompt engineer.

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